I wanted a memento of my beloved cats and am so glad I came by this shop on Etsy. Anna was a great communicator from day one. As soon as I ordered, Anna sent the collection kit and when I sent it back, sent me a lovely email to confirm she was going to work on my beads. I received them today and I could not be happier. I can now carry my girls with me at all times. Anna worked very fast and is lovely to deal with. If you are looking for the perfect memento, this is the place.